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Franklin Homepage News

Posted on: June 5, 2021

We Bring It to You

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Holds 2 Go

 

Who can use the service?  

WCPL patrons in good standing who have received a hold notification.

When is the service available? 

Franklin: Monday-Saturday 9:00-10:30 am

Fairview and Nolensville: Monday-Saturday 9-10 am

Bethesda and Leiper’s Fork: Tuesday-Friday 10-11 am and Saturday 9-10 am

College Grove: Monday-Friday 9 am-5 pm

New Holds2Go Procedures effective June 7, 2021

  1. Place holds online anytime or over the phone during business hours.
  2. Look for your hold notification alert via email, text message, or phone call.
  3. Come to the library within 5 days of your notification during the Holds-2-Go hours.
  4. Park at one of our 4 designated Holds2Go parking spaces.
  5. Remain in your vehicle and call or text the phone number on the sign (615)982-3014.
  6. A staff member will verify your account information and retrieve your held items.  
  7. We will check your items out to you and bring them to your vehicle.
  8. Present your ID or library card to complete the pickup.


UPDATES:

06.05.2021 removed previous hours for Franklin. Removed past procedures so only current included.

05.24.2021 adding *COMING* section which will replace the text above on June 7, 2021, removed outdated information about hours and entry. Please see the Facilities news for hours and entry information.

11/02/2020 updated hours

10.20.2020 removed word "new'

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