Show All Answers

1. When is the Library open?

Please visit our Branches and Hours page to find the hours of operation for the Library you wish to visit.

2. How do I request something from another library?

Items from other libraries may be requested via Inter-Library Loan.  Items must be a year old, from the month of publication, to be requested.  Only WCPLS members, with accounts in good standing, requests will be processed.

You may place a request via the online Inter-Library Loan form.  

There is a 2 weeks minimum for request processing and item transit. 

Items cannot be requested from specific libraries.  

Other libraries have their own rules for lending outside their community as well as the management of their property.  Those rules take priority when WCPLS borrows from them.    

3. How do I request something from another Branch?

The Williamson County Public Library System (WCPLS) consists of five branches with one in Bethesda, College Grove, Fairview, Leiper's Fork, and Nolensville.  Items may be requested from them by placing them on hold with your library card when you find them in the catalog.  You can also call the Main Library or your closest Branch Library and staff will place the item hold on your account.

The John P. Holt City of Brentwood Library and the City of Spring Hill Library are not part of the WCPLS and we cannot place holds on their materials. 

For libraries outside of the WCPLS, we offer inter-library loan (ILL) services which can be requested online or with staff at any of our Branches and Main Library. This process takes a minimum of two weeks and sometimes longer.  Items may be on loan at the lending library, undergoing repair, etcetera.

4. What happens if I don't pick up my hold(s)?

Items on hold are held for five (5) days and then have to be moved on to the next person waiting for the item.  If no one is waiting for the item, it will be reshelved and made available for checking out by other patrons.

Call 615-595-1277 if you are having issues getting to the library with your holds. 

There is an option to suspend holds when traveling or due to other circumstances in which it may become available but you are unable to get it.  Log into your library account online and access your holds to exercise this option.

5. Study Rooms?

The Main Library and Branches do not have study rooms. 

Meeting Rooms are available at the Main Library plus the Fairview and Nolensville Branches.

The Main Library has three (3) meeting rooms. The Williamson Room is available for meetings of eight (8) persons or less. It is available on a first-come basis. The Learning Center is available for meetings of eighteen (18) or fewer. Reservations are required two weeks in advance. The Meeting Room is available for meetings of 10 or more persons. Reservations are required.

6. How do I suggest a question for the FAQ?

Please use our Ask-A-Librarian service. It will go to the Reference Department for consideration.  Thank you for helping improve our website.